Terms & Conditions
Last Updated: January 29, 2026
Acceptance of Terms
By accessing or using the Onwynd platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms constitute a legally binding agreement between you and Onwynd.
Description of Services
Onwynd provides AI-powered mental health support services, including:
AI chatbot conversationsMental health assessmentsProgress trackingPersonalized insightsEducational resourcesWellness toolsImportant Notice:
Our services are not a substitute for professional medical advice, diagnosis, or treatment. In case of emergency, please contact emergency services immediately.
Eligibility
To use Onwynd, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Provide accurate and complete registration information
- Comply with all applicable laws and regulations
- Not be prohibited from using our services under any applicable laws
User Accounts
Account Creation
You must create an account to access our services. You are responsible for maintaining the confidentiality of your account credentials.
Account Security
You are solely responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
Account Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Prohibited Conduct
When using our services, you agree not to:
Misuse
Use services for illegal or unauthorized purposes
Impersonate
Pretend to be another person or entity
Harm
Transmit viruses or harmful code
Abuse
Harass or abuse other users or staff
Violate
Infringe on intellectual property rights
Manipulate
Attempt to circumvent security features
Intellectual Property Rights
All content, features, and functionality on Onwynd are owned by us and protected by intellectual property laws.
What You Can Do:
- Use our services for personal, non-commercial purposes
- Share your own content through the platform
- Download materials for personal use only
Limitations of Liability
Disclaimer of Warranties
Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, Onwynd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Termination
We may terminate or suspend your account at our sole discretion, without prior notice, for:
Violation of these Terms and Conditions
Fraudulent or illegal activity
Failure to pay applicable fees
Extended period of inactivity
Any other reason we deem appropriate
Governing Law
These Terms and Conditions are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in San Francisco County, California.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify users of material changes via email or through the platform.
Your continued use of our services after changes take effect constitutes your acceptance of the revised terms.
Contact Information
For questions about these Terms and Conditions, please contact us:
Address
123 Mental Health Way
San Francisco, CA 94102